ASG, Inc - Service

Emergency Response

For service, we understand the critical importance of the final network connection.

Dedicated technicians place aerial, buried drops, 24/7, 365 days a year
In-house dispatch center coordinates across time zones
GPS dispatch system reduces wait times

In the case of natural disasters, ASG has teams of technicians that will mobilize at a moment’s notice to help restore the network from a central office to the customers’ location. ASG has the manpower and equipment needed to get the job done.

Our emergency response services include:

In-house wiring
Structured cabling
Customer premise equipment installation
Service calls/assist ticket

Quality Assurance

ASG ensures quality and compliance by utilizing our in-house training department. Technical training programs include, but are not limited to:

Right-of-Way
Drafting
Design
Installation
Construction
Pole Survey
Third Party Inspection
Field Design

ASG offers training services to our clients and accommodates on-site and remote training.

Our training reduces a company’s dependence on subcontractors and improves quality.

Project Management

ASG has a robust “back office” organization that allows us to provide clients with real-time reporting through a single-point contact, allowing us to manage our business without sacrificing the quality that our client expect.

We support field services with several services:

Billing
Invoicing
Project management
Permitting
Call center

Regulatory Compliance

ASG has a robust pole program in place for multiple clients across the country. Our current program includes marking GPS coordinates and a physical inspection of the pole, which includes:

Visual Inspection
Sound and Bore
Partial Excavation plus Sound and Bore (as required)
Excavation to a depth of 18” to 24” plus Sound and Bore (as required)
Electronic Inspection Devices (at the client’s digression)

Data Services

Our Data Services division allows telecommunications providers to track and map their existing infrastructure faster and more accurately, which saves time and money involving future planning and field investments.

Your Data, Your Way

We convert mapping records into a searchable and scalable database compatible with any platform. All data is always current and easily accessible.

We assist telecom providers with the deployment of 5G services using our data mining and management services.

Custom Installations

ASG provides a hands-on approach that separates us from our competition and delivers a high-value installation experience. Whether the job requires our equipment or our clients’, our technicians are trained, ready, and able.

ASG’s workforce performs equipment installations and removals in multiple markets, daily. These installations include inside wire, fiber, and coax for telecommunications and CaTV markets, including installation and commissioning of set top boxes, routers and wireless antennas.

Eco-Friendly Concrete

To reduce our carbon footprint, we use a “green” cement process that reduces waste by using volumetric mixing technology that ensures the pours are exact.

Also, green cement itself lasts longer, uses industrial waste in the mix, reduces energy consumption, and reduces carbon dioxide emissions.

By reducing the amount of energy needed, waste created, and materials mined, we use an environmentally sound process to foster sustainability

Service